Last updated: July 8, 2026
Lunara Stones (“we,” “us,” or “our”) operates the website lunarastones.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, take our Crystal Element Quiz, make a purchase, or interact with us in any way.
By using our website, you agree to the practices described in this policy.
What Information We Collect
Information you provide directly:
When you make a purchase, we collect your name, email address, shipping address, billing address, and phone number (if provided). When you take our Crystal Element Quiz, we collect your name, email address, birth date, birth time (optional), birth city (optional), and the intentions you select. When you subscribe to our newsletter, we collect your email address. When you contact us, we collect your name, email address, and any information you include in your message.
Information collected automatically:
When you visit our website, we may automatically collect your IP address, browser type and version, pages you visit and time spent on those pages, referring website, and device information. We use cookies and similar technologies to improve your browsing experience and analyze website traffic.
How We Use Your Information
We use the information we collect to process and fulfill your orders, send your personalized Crystal Element Quiz results to your email, send order confirmations and shipping updates, respond to your questions and requests, send marketing emails if you have opted in (you can unsubscribe at any time), improve our website and product offerings, and prevent fraud and maintain security.
We will never sell your personal information to third parties.
Crystal Element Quiz Data
Our Crystal Element Quiz collects birth date and optional birth time information solely to calculate your five-element profile and recommend crystals aligned with your energy. This calculation is performed entirely on your device — no birth data is sent to any AI service or third-party API. Your quiz results and email are sent to our server only to deliver your personalized report to your inbox.
How We Share Your Information
We share your information only with the following service providers who help us operate our business:
Payment processing: PayPal processes your payment information. We do not store your credit card or PayPal account details on our servers. PayPal’s privacy policy applies to their handling of your data.
Shipping carriers: We share your name and shipping address with our shipping partners to deliver your order.
Email delivery: We use WP Mail SMTP to deliver quiz results and order-related emails to your inbox.
Website hosting: Our website is hosted by Hostinger, which may process data as part of providing hosting services.
Analytics: We may use analytics tools to understand how visitors use our website. This data is aggregated and does not personally identify you.
We may also disclose your information if required by law or to protect our rights.
Cookies
Our website uses cookies to keep items in your shopping cart, remember your preferences, understand how you use our site, and improve your experience.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality, such as the shopping cart.
Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, opt out of marketing emails at any time, and withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at hello@lunarastones.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are kept for accounting and legal purposes. You may request deletion of your data at any time by contacting us.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: hello@lunarastones.com
Website: https://lunarastones.com